Conditions

PETS:
Please note that pets are not allowed. Thank you for your comprehension.

DISCOUNTS:

• Summer: early booking discount of 5% for reservations of at least 7 days confirmed with a deposit or credit card until 30/04/2024, except during the Marathona dles Dolomites and from 30/06 to 08/09/24 - not valid together with other offers.
• Reduction of € 9,00 per person and day with only B&B.

SURCHARGES:

• Double room for single use: 10% to 80% depending from the period
• SUPERIOR rooms and SUITES if occupied by only 2 people, can be subject to a surcharge depending on the period
• Silvester Gala Dinner: € 70,00 
• Surcharges are possible for short stays.

SPECIAL OFFERS:
Dolomiti Super Première
Dolomiti Super Sun

CONDITIONS:
The prices are per person and day with halfboard.
Extra local tax (of € 2,50 until 31.12.2023 and of € 3,80 from 01.01.2024 per person and day) - children under 14 years of age are exempt from levy.

ARRIVAL AND DEPARTURE:
The rooms are available from 3.00 pm on the day of arrival.
Please notify us if you should be arriving later than 7.00 pm.
Please vacate your room by 10.00 am on the day of departure.

TRAVEL INSURANCE:
If you arrive late or not at all or have to break off your hotel stay prematurely, for health or other legitimate reasons, we offer the possibility to book a travel insurance - which also covers Covid-19 case and quarantine.
Check premiums here and book your insurance.

CANCELLATION POLICY "summer":
For cancellations made up to 31 days before the date of arrival, € 50,00 fee processing costs.
For cancellations within 30 to 15 days prior to arrival, 30% of the total booking will be charged.
For cancellations within 14 to 8 days prior to arrival, 50% of the total booking will be charged.
For cancellations within 7 days prior to arrival, 80% of the total booking will be charged.

CANCELLATION POLICY "winter":
For cancellations made up to 61 days before the date of arrival, € 50,00 fee processing costs.
For cancellations within 60 to 15 days prior to arrival, 30% of the total booking will be charged.
For cancellations within 14 to 8 days prior to arrival, 80% of the total booking will be charged.
For cancellations within 7 days prior to arrival, 90% of the total booking will be charged.

POST ARRIVAL / PRE-DEPARTURE:
In case of post-arrival or pre-departure, the room rate will be charged.
In case that the room should be resold, no charge will be calculated.

TO FIX A RESERVATION:
The reservation is definitive as soon as we get the deposit or your credit card details (VISA or MASTERCARD) with number, expire date.
Our bank account details: Cassa di Risparmio di Bolzano, La Villa / Alta Badia, (IBAN) IT62 F060 4558 1800 0000 0031 600, CRBZIT2B076 (BIC).
Please specify the reservation's name in the subject. 

PAYMENT:
We accept VISA or MASTERCARD, also cash up to an upper limit of € 5.000,00.